Terms of Service
Last updated: September 25, 2026
DRAFT: pending attorney review. Not in effect.
These terms cover the website design service offered by FlatRateSite (“we,” “us”). By submitting an intake or paying for a website, you agree to them.
1. What we deliver
For a one-time fee of $497, we build a website of up to 3 pages based on your intake. It includes copywriting, mobile-friendly design, a contact form, basic on-page SEO, and 2 rounds of revisions. The full list is on our pricing page. Online stores, booking engines, customer logins, and ongoing SEO campaigns are not included.
2. Intake and review
You complete our intake before paying. We review it within 1 business day of payment and either approve it, request missing items, or decline it. If we decline or can't get what we need, you get a full refund under our Refund Policy.
3. Timeline
We deliver a first draft within 7 business days after your intake is approved and complete. If we're late for reasons on our side, we refund $50. Delays in getting us content, approvals, or domain access pause the timeline.
4. Revisions
You get 2 revision rounds: one on the first draft and one after launch. Changes outside the original scope may be offered as a paid add-on, priced before any work starts.
5. Your content
You confirm that you own, or have permission to use, the logos, photos, testimonials, and text you give us, and that the information about your business is accurate. You are responsible for any license numbers, legal disclosures, or claims your trade or state requires.
6. Ownership
Once paid in full, the website content, design, and code we create for you are yours. Your domain is registered in your name. We can register and manage it for $30 a year, or you can buy it yourself and give us access. Licensed stock photos stay under their original license terms. We may show your site in our portfolio unless you ask us not to.
7. Hosting
Your $497 includes the build and a private preview link for review. Hosting on your domain is not included. To go live, you can choose a care plan from erase friction (from $99/month, month to month), or take your site's code and host it anywhere.
8. Refunds
See our Refund Policy.
9. What we won't build
We don't build sites for illegal or deceptive businesses, adult content, gambling, weapons or drug sales, multi-level marketing or get-rich-quick offers, or anything that copies another business's brand or content. We also follow Stripe's list of restricted businesses.