How it works
Tell us everything first. Then pay.
Most web designers take your money, then ask what you want. We do it the other way around, and if we can't build it, you get a full refund.
- 1
Tell us about your business
Fill out one intake form. It takes 15 to 25 minutes, and you can save it and finish later.
- 2
Pay once
Check out securely with Stripe. $497, one time.
- 3
We confirm we can build it
Within 1 business day we review your intake. If something's missing, we send a short list. If we can't build it, you get a full refund.
- 4
We build, you review
We write your copy and build your site in 7 business days. You get 2 rounds of revisions.
- 5
You go live
We connect your domain, test your contact form, and hand over everything.
What to have handy
The intake takes 15 to 25 minutes. You can save it and come back. Missing something? Skip it for now.
- Your business name, services, and the towns you serve
- Hours and the phone number customers should call
- Your logo, or we'll make a clean text logo
- A few photos of your work, team, or truck (phone photos are fine)
- Rough notes on what makes you different. We turn them into copy.
- Your domain login, if you already own one
If we can't build it, you don't pay.
You tell us everything before you pay. We review it within 1 business day. If it's outside what we do, or we don't get what we need, you get every cent back.
- Can build it: we start, and give you a launch date.
- Missing a few things: we send one list with a deadline.
- Can't build it: we tell you why and refund every cent.
Process questions
Why do you ask for everything before I pay?
So we can tell you whether we can build it before any work starts. It saves you time and money if your project isn't a fit.
What if I don't have something yet?
Mark it "I don't have this yet" and keep going. After you pay, we send one list of missing items with a deadline of at least 5 business days. You can ask for one extension.
What if I miss the deadline?
We close the order and refund your payment in full. You can start again anytime.
When does the delivery clock start?
When we approve your intake and have everything we need. Then your site is ready in 7 business days.
How do revisions work?
You get 2 rounds: one on the first draft, and one after launch. Send your changes in a single list and we make them.
Ready for a website that works as hard as you do?
$497, one time. If we can't build it, you don't pay.
Questions? hello@flatratesite.com